Get in Touch!
Barry Shaw House, Shrewsbury Road,
Bircotes, Doncaster, DN11 8DE
Ready for a quotation? Write to us or give us a call now, we’re always happy to provide a free consultation and help out with any questions you may have.
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
You can call us on 01302 750654 (office number) or 07912485980 (direct call to Martin)
Write to us at: Shaw Bros Ltd, Barry Shaw House, Shrewsbury Road, Bircotes, DN11 8DE
Send an email to: firstname.lastname@example.org
We aim to respond within 24 hours of receiving your complaint (Monday - Friday) and, where possible, will provide you with a date to remedy any issues raised.
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 2929.